Bachelor's degree in Human Resources, Information Technology, Computer Science, Business Administration or a related discipline. Equivalent practical experience will be considered.
Minimum 3–5 years hands-on with Oracle Fusion Cloud HCM (implementation and/or support)
At least 2 full-cycle implementations or 2+ years in a dedicated Fusion HCM support/AMS role
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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At least 1 year of retail or customer-facing experience, ideally in fashion or lifestyle retail, but not necessarily required if you're a fast learner.
Experience with multi-outlet shifts, pop-ups or consignment sales is preferred.
Able to work flexible shifts across our offline touch-points, including weekends.
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Assist senior technicians on site with mounting indoor and outdoor units, running refrigerant lines, and securing supports so installations meet specification.
Carry out routine servicing tasks such as filter and coil cleaning, condensate drain checks, and basic component inspection to maintain system performance.
Prepare and update simple site checklists and material lists to keep jobs organised and on schedule.
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