Languages: Fluent in written and spoken English and Mandarin (to communicate with international suppliers and Mandarin-speaking clients). Proficiency in Bahasa Malaysia is a plus.
Competencies: Excellent communication and negotiation skills, strong multi-tasking capability, high attention to detail, and ability to work under pressure during peak travel seasons.
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Sales Administration
Customer Service
Data Entry
Order Processing
Inventory Management
Microsoft Office Suite
Communication Skills
Automotive Parts Knowledge
Proven Experience:Minimum3 to 5 years of active experience as an outbound tour leader. Specialized destination expertise in East Asia (e.g., Japan, China), Europe, or cruise operations is highly preferred.
Language Proficiency:Excellent fluent command of spokenMandarin and English is mandatory (to bridge communication between local suppliers, international checkpoints, and Mandarin-speaking premium clientele). Ability to speak local dialects (e.g., Hokkien) or Bahasa Malaysia is a strong advantage.
Core Competencies: Exceptional leadership skills, high emotional intelligence (EQ), and outstanding cross-cultural communication abilities. Must be physically fit and capable of handling long walking durations and irregular working hours during peak seasons.
...
Sales Administration
Customer Service
Data Entry
Order Processing
Inventory Management
Microsoft Office Suite
Communication Skills
Automotive Parts Knowledge
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite