Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Manage end-to-end full set / sub-set accounting duties, ensuring accurate entries, balance sheet reconciliations, and timely month-end/year-end closing.
Oversee invoicing, accounts receivable, payment tracking, statements of accounts, and credit control/collections.
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