Prospecting & outreach: You will find and build new leads through targeted prospecting, referrals, networking and cold outreach to SME owners and marketing decision-makers.
Client qualification: You will engage prospects, uncover their business challenges and position website, content, paid-ad and consultancy solutions that match their needs.
Proposals & closing: You will prepare tailored proposals, present solutions, negotiate terms and close deals to meet monthly sales and collection targets.
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New Business Development: Actively identify and approach new industrial customers. Generate new leads through cold calling, customer visits, referrals, exhibitions, online enquiries, territory mapping and social media campaign. Develop business opportunities within factories, warehouses, logistics companies, distributors, retailers and other relevant industries. Convert prospects into active buying customers.
Territory and Market Coverage: Systematically cover the assigned sales territory, postcode and industry segments. Build and maintain a complete customer database for the assigned territory. Identify underserved areas, new industrial developments and high-potential customer segments. Ensure regular customer visitation and market presence.
Sales Opportunity Creation: Understand customers’ operational requirements and recommend suitable products or solutions. Generate enquiries, quotations, demonstrations, site visits and project discussions. Maintain sufficient qualified opportunities to support future sales targets. Build a minimum sales pipeline of three to four times the monthly sales target.
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Supervise daily outlet operations and ensure smooth and efficient service, including opening and closing procedures, readiness of outlet (cleanliness, staffing, equipment, stock, cash float).
Lead, guide, and supervise Service Crew; assign duties and workstations; conduct pre-shift briefings; monitor attendance, punctuality, grooming and performance; provide on-the-job coaching and training.
Ensure excellent customer service; engage with customers; respond to enquiries and feedback; handle complaints and escalate unresolved matters to Management.
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Own organic search performance (SEO) across group and brand websites, covering keyword research, on-page optimization, technical fixes, and backlink activity, and improving ranking for target commercial keywords.
Plan and run paid search and paid social campaigns (SEM) within agreed monthly budgets, monitoring cost per lead and reallocating spend toward the channels and keywords that convert.
Optimize content for AI and generative search engines (GEO) using structured pages, FAQs, and technical content, so that the group’s brands are cited accurately in AI-generated answers.
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