- Manage and update product listings across all e-commerce platforms, ensuring accurate descriptions, pricing and stock levels
- Process customer orders and manage order fulfilment procedures to ensure timely and accurate delivery
- Respond to customer enquiries and provide support through multiple online channels, including email, chat and social media
- Monitor inventory levels and coordinate with the warehouse team to ensure stock availability for online sales
- Assist with the creation and scheduling of promotional content and marketing materials for e-commerce platforms
- Conduct basic data analysis on sales trends and customer feedback to identify opportunities for improvement
- Support returns and refund processes whilst maintaining excellent customer relations
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
Ability to commute/relocate:
- Seri Kembangan: Reliably commute or planning to relocate before starting work (Preferred)
Language:
Work Location: In person