Administrative Assistant – Job Description
Key Responsibilities
- Handle daily administrative and clerical duties to support smooth office and outlet operations.
- Manage filing, documentation, data entry, scanning, photocopying, and record keeping.
- Prepare basic reports, letters, forms, invoices, receipts, and other documents as required.
- Attend to phone calls, WhatsApp messages, emails, and general customer enquiries.
- Handle cashier duties, including receiving cash, card, QR, and other approved payment methods.
- Issue receipts and ensure all transactions are recorded accurately.
- Perform daily cash counting and ensure the cash balance matches transaction records.
- Prepare daily sales and collection reports for submission to Management or the Finance Department.
- Maintain proper records of cash received, refunds, discounts, and other transactions.
- Ensure sufficient cash float is available and safely maintained.
- Assist customers professionally and provide information regarding products, services, prices, or promotions.
- Coordinate with internal departments, vendors, suppliers, and customers when necessary.
- Monitor office or outlet supplies and arrange replenishment when required.
- Maintain cleanliness and organisation of the cashier counter and administrative work area.
- Assist with stock records and basic inventory monitoring when required.
- Ensure confidential company, customer, and financial information is properly handled.
- Perform any other administrative, cashier, or operational duties assigned by Management from time to time.
Requirements
- Minimum SPM/STPM, Diploma, or equivalent qualification.
- Previous experience in administration, cashiering, retail, F&B, or customer service is an advantage.
- Fresh graduates are encouraged to apply.
- Basic knowledge of Microsoft Word and Excel.
- Comfortable handling cash and performing basic calculations.
- Honest, responsible, organised, and detail-oriented.
- Good communication and customer service skills.
- Able to communicate in Bahasa Malaysia and basic English.
- Able to work independently and as part of a team.
- Willing to work according to the company's operational schedule, including weekends or public holidays if required.
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
- Free parking
- Opportunities for promotion
Work Location: In person