Internship IT Support 工作, 薪水 up to MYR 1,000, Sapiens Technologies Selangor 公司招聘中 - Ricebowl

Position Overview: As a Customer Support Intern, you will play a crucial role in bridging the gap between our customers and our development team. You will be responsible for ensuring that our clients' needs and concerns are communicated effectively, helping to maintain strong, positive relationships.

Responsibilities:

• Act as the main point of contact for customer inquiries and feedback.
• Communicate customer requirements and feedback to the development team.
• Coordinate and schedule meetings between customers and internal teams.
• Assist in preparing and maintaining project documentation.
• Provide regular updates to customers on project status and any changes.
• Address customer concerns and ensure timely resolution of issues.
• Support the sales and marketing teams with insights from customer interactions.