全职 E Commerce Junior Customer Support Agent 工作, 薪水 up to MYR 3,000, ALL IT HYPERMARKET Selangor 公司招聘中 - Ricebowl

We are seeking a proactive and detail-oriented E-Commerce Junior Customer Support to support our daily operations and customer experience. This role combines general eCommerce operations duties with eCommerce customer service support, ensuring smooth coordination between internal teams, customers, and logistics. The ideal candidate is organized, communicative, and able to multitask efficiently in a fast-paced or online business environment.

Key Responsibilities:

Customer Service & E-commerce Support

• Respond promptly to customer inquiries via email, chat, or phone (e.g. Shopee, Lazada, TikTok Shop, website).
• Able to coordinate responses and constantly keep FAQs updated
• Maintain a high standard of customer satisfaction and service professionalism.
• Handle and manage reviews on eCommerce platforms

Job Requirements and Desired Skillsets

• 6 Days Work , Working Hour : 10a.m. to 6.30p.m.
• 18 years old above
• Malaysia Citizen
• Comfortable and confident to communicate with all types of customers and partners
• Excellent interpersonal and presentation skills
• Strong drive to solve customer queries quickly and effectively
• Resourceful and able to find answers and work independently

Interested applicants may email us their resume at *************

Job Types: Full-time

Location: Puchong, Selangor

Benefits:

• Medical Claim
• Maternity leave
• Opportunities for promotion

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: In person