Internship Information Technology (IT) 工作, 薪水 up to MYR 1,000, Abitare Selangor 公司招聘中 - Ricebowl

• Pursuing a Diploma / Degree in IT, Computer Science, Information Systems or a related field (internship as a graduation requirement).
•  Working knowledge of Windows and Microsoft 365 (Outlook, Teams, Excel, SharePoint).
•  Basic networking fundamentals (IP, Wi-Fi, printers, cabling).
•  Strong problem-solving, willingness to learn and clear communication (English and Bahasa Malaysia).
•  Exposure to Odoo or any ERP / CRM system.
•  Basic scripting, SQL, or web / HTML familiarity.
• Interest in cybersecurity or systems administration 

Job Purpose

The IT Intern will support the company's daily IT operations, including hardware and software troubleshooting, user support, system maintenance, and other technology-related tasks. The intern will gain hands-on experience in providing IT support within a business environment. 

Key Responsibilities

End-User & Helpdesk Support

•  Log, triage and resolve day-to-day tickets (login, printing, email, connectivity).
•  Escalate unresolved issues with clear documentation of steps taken.

Microsoft 365 Administration (Supervised)

•  Assist with user account setup / offboarding, mailboxes and licence assignment.
•  Support Teams, SharePoint and OneDrive setup and basic troubleshooting.
•  Help enforce security basics (MFA enrolment, password resets).

Odoo 18 ERP Support

•  Assist with user creation, access rights and master-data entry.
•  Support UAT / testing of new modules and log bugs for the development team.
•  Prepare simple user guides and screenshots for staff.

Hardware, Network & Assets

•  Set up laptops, peripherals and workstations for new hires.
•  Perform basic network checks (Wi-Fi, LAN, printers) and first-line diagnosis.
•  Maintain the IT asset register (devices, licences, warranties).

Documentation & SOPs

•  Draft and update IT SOPs, onboarding checklists and knowledge-base articles.
•  Keep records consistent with Amazon Group branding and format standards.