Talent Performance Monitoring
- Monitor employee performance, attendance, punctuality, and work discipline
- Track KPI achievement for livestream hosts, admins, and operational teams
- Analyze performance trends and identify areas for improvement
- Prepare weekly and monthly performance reports for management review
- Monitor staff consistency in achieving operational targets
Coaching & Improvement Coordination
- Coordinate performance improvement discussions with team leaders and management
- Assist in identifying staff strengths, weaknesses, and development areas
- Support implementation of coaching and mentoring sessions
- Follow up on staff performance improvement progress
- Assist in developing performance action plans when necessary
Employee Engagement & Morale
- Monitor team morale and workplace environment
- Identify internal issues affecting employee motivation and teamwork
- Act as coordination bridge between employees and management
- Support healthy communication and professional working culture
- Assist in reducing turnover and retention issues
KPI & Performance Evaluation
- Maintain employee KPI records and performance tracking system
- Assist in preparing appraisal documentation and evaluation reports
- Ensure performance assessments are conducted according to company timeline
- Monitor achievement of probation KPI for new hires
- Coordinate confirmation recommendation feedback from HODs
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Maternity leave
- Parental leave
Work Location: In person