- Balakong Selangor Malaysia
Working Location
Job Description
Responsibilities
About the role
This role is expected to drive online sales growth, identify new opportunities and continuously improve the performance of e-commerce channels. The ideal candidate is commercially minded, hands-on, comfortable working in a fast-paced environment and able to turn data and market trends into actions that generate sales.
Key responsibilities
Take ownership of e-commerce sales performance and work towards achieving monthly and annual sales targets.
Develop and execute strategies to increase sales, traffic, conversion rate and average order value (AOV).
Monitor daily sales performance and take immediate action when performance is below target.
Manage and optimise key e-commerce platforms including Shopee, Lazada, TikTok Shop and the company's own website.
Plan participation in platform campaigns such as Double-Digit Sales, Payday, Mega Campaigns, Flash Sales and platform-specific promotions.
Develop monthly e-commerce promotional calendars aligned with company marketing activities.
Monitor advertising performance including ROAS, conversion rate, traffic, CTR and sales contribution.
Prepare weekly and monthly e-commerce performance reports.
Oversee the overall e-commerce operational flow from product listing → campaign → order → fulfilment → customer experience
Coordinate with warehouse and inventory teams to ensure sufficient stock for campaigns.
Requirements
Diploma or Bachelor's Degree in E-Commerce, Marketing, Business, Digital Marketing or related field.
Preferably 3–5 years of hands-on e-commerce experience, with experience managing major marketplaces.
Experience with Shopee, Lazada and TikTok Shop is highly preferred. Strong understanding of e-commerce sales, marketplace campaigns, livestream, affiliate marketing and performance advertising.
Strong analytical skills and comfortable working with sales reports and performance data.
Able to work independently and make quick decisions.
Fast-moving, proactive and highly responsive to sales opportunities and market changes.
Strong commercial mindset and sales-driven mentality.
Able to manage multiple campaigns and priorities simultaneously. Strong problem-solving skills with a hands-on working attitude
Candidate We Are Looking For
We want someone who:
Thinks about sales, not just operations.
Understands how the entire e-commerce ecosystem works.
Checks performance regularly and reacts quickly when sales are not moving.
Is constantly looking for ways to increase traffic, conversion and revenue.
Can identify opportunities instead of waiting for instructions.
Understands current marketplace trends and consumer behaviour.
Is comfortable working in a fast-paced and target-driven environment.
Can coordinate internal teams, platforms, TSPs, creators and external partners to deliver
results.
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
Work Location: In person
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