Key ResponsibilitiesRetail Operations Management
- Monitor the day-to-day operations of MKB retail branches.
- Ensure branches follow company SOPs, policies, and operational standards.
- Conduct regular store checks and identify operational gaps or areas for improvement.
- Monitor store cleanliness, product display, stock arrangement, staff appearance, and overall store readiness.
- Follow up with Branch Managers and Supervisors on operational issues and corrective actions.
- Assist in standardising retail procedures across all branches.
- Support the opening and operational setup of new retail outlets.
Performance & Data Analysis
- Track and analyse key retail performance indicators such as sales, conversion, average transaction value, staffing, attendance, and productivity.
- Prepare regular retail performance reports and dashboards for management review.
- Identify trends, operational inefficiencies, and areas affecting store performance.
- Compare performance between branches and highlight areas requiring attention.
- Use operational data to support management in making business decisions.
Pay: From RM2,500.00 per month
Work Location: In person