CRM & E-COMMERCE EXECUTIVE – FULL TIME
WORKING LOCATION: SALAK PERDANA, SEPANG, SELANGOR
Salary: RM2,500 – RM3,000 per month
Employment Type: Full-Time
We are looking for a results-driven CRM & E-Commerce Executive to help grow website traffic, online sales and customer retention within a growing cosmetic and beauty business.
KEY RESPONSIBILITIES:
- Plan and execute monthly website campaigns, promotions and product launches.
- Manage email marketing campaigns from A–Z, including customer segmentation, scheduling and reporting.
- Create and manage automated campaigns such as welcome, abandoned cart, birthday, feedback, repurchase and win-back flows.
- Plan and execute SMS marketing campaigns.
- Develop strategies to increase website traffic, conversion rates and repeat purchases.
- Coordinate digital advertising campaigns that drive customers to the website.
- Monitor campaign performance and prepare monthly reports.
- Analyse customer and campaign data to identify opportunities for improvement.
- Work closely with the marketing, creative and e-commerce teams to execute campaigns effectively.
REQUIREMENTS:
- Diploma or Degree in Marketing, E-Commerce, Business or a related field.
- Relevant experience in CRM, e-commerce, digital marketing or a similar role.
- Familiarity with Shopify, Klaviyo, Mailchimp, Omnisend or similar platforms.
- Basic knowledge of Meta Ads, Google Ads and Google Analytics.
- Strong analytical, communication and campaign-planning skills.
- Organised, detail-oriented and able to manage multiple tasks and deadlines.
- Experience in beauty, skincare, fashion or FMCG is an advantage.
BENEFITS:
- Company car
- Free parking
- Maternity leave
- Opportunities for career advancement
Pay: Up to RM3,000.00 per month
Benefits:
- Flexible schedule
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Sepang: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person