Respond to customer enquires including quotations, order status. and delivery schedule promptly.
Collaborate effectively with various departments to ensure customer needs are met seamlessly.
Monitor and follow up on sales order, shipments, and payment statuses to ensure timely and accurate processing
Update the Production Checklist (Outstanding Order List) and coordinate with production for the preparation of Production Requests Lists to ensure timely order fulfilment.
Provide efficient and independent administrative support to the Sales team.
Work with the Accounts department on new customer registration and monitor payment statuses for incoming payments
To assist in any ad-hoc duties by the Superior from time to time
Qualifications
Candidate must posses at least a Diploma or Degree in any relevant certificate.
Minimum of 3 years of working experience in related field.
Good communication and analytical skills, coupled with the ability to multi-task, organize and prioritize work.
Proficient in computer skills, with a strong command of Microsoft Office applications.
Good command of English, Bahasa Malaysia, and Mandarin with strong interpersonal and communication skills.
Ability to work independently and as a part of a team.