Prepare and organize car entry documentation and reports for the B&P Division.
Notified files are stored in a specific system, either physical or electronic, for easy retrieval.
Follow up with customer through phone calls.
Greet customers by interacting directly, answering questions and addressing their concerns.
Check inventory by checking spare parts (parts) with store employees to confirm availability of car parts.
Updated progress with customer to keep customers informed of the progress of their car repairs.
Help B&P Service Advisor deliver the repaired car to customer.
Job requirement
Diploma or Bachelor's degree in Business Administration, Office Administration, Office Management or related field.
At least 1-2 years of work experience in Administration or related position.
Excellent time management and organizational skills including the ability to prioritize work and adhere to deadlines.
Proficient in written and verbal communication with a professional attitude in English and Bahasa Malaysia to interact with Managers, colleagues and customers.
Proficient in using Microsoft Excel and Word and other related software applications.
Ability to multitask demonstrates, flexibility and adaptability in the workplace.
Discretion and ability to maintain confidentiality of sensitive information.