Job Descriptions:
- Assist with hardware and software installations, upgrades, and troubleshooting.
- Provide technical support to end-users, including diagnosing and resolving hardware and software issues.
- Assist with network administration tasks, such as configuring routers and switches, monitoring network performance, and troubleshooting connectivity issues.
- Participate in cybersecurity initiatives, including vulnerability assessments, security audits, and implementing security best practices.
- Collaborate with team members on IT projects, including software development, system upgrades, and infrastructure enhancements.
- Document IT procedures, troubleshooting steps, and technical configurations.
- Stay updated on emerging technologies and industry trends through self-study and training opportunities.
- Perform other duties and responsibilities as assigned.
Preferred Qualifications (not required but advantageous):
- Previous internship or work experience in IT support or related field.
- Knowledge in programming languages such as C#, WPF, Python, Nuxt.js, JavaScript.
- Familiarity with MSSQL / MySQL databases.
- Exposure to Microsoft Power Platform (Power Apps, Power BI).
- Experience with IT service management tools such as ServiceNow or Jira.
Job Requirements (JR):
- Currently pursuing or recently completed a diploma/degree in Computer Science, Information Technology, or a related field.
- Internship period: 5–6 months.
- Must have own transport (car preferable).
- Graduate upon completion of internship.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively both independently and in a team.
- Eagerness to learn and take initiative in a fast-paced environment.
- Preferred onboarding: early of September.
Job Type: Internship
Pay: RM1,300.00 - RM1,500.00 per month
Work Location: In person