Join SheTime – Inspiring Wellness, Empowering Lives
SheTime is a fast-growing beauty and wellness company committed to helping people look better, feel better, and live healthier through innovative wellness solutions and exceptional customer experiences. We are looking for a passionate and experienced Operations Manager to lead our operations, drive business growth, and build high-performing teams.
Key Responsibilities
- Manage daily operations to ensure smooth and efficient business performance.
- Lead, coach, and motivate outlet managers and staff.
- Monitor sales performance and achieve business KPIs.
- Ensure excellent customer service and resolve customer concerns.
- Oversee inventory, procurement, and cost control.
- Implement and maintain company SOPs and operational standards.
- Prepare operational reports and identify opportunities for business improvement.
- Support new outlet openings and business expansion projects.
Requirements
- Diploma or Bachelor's Degree in Business, Management, or a related field.
- Minimum 5 years' experience in the beauty, wellness, spa, aesthetic, or retail industry.
- At least 3 years' experience in a management role.
- Strong leadership, communication, and problem-solving skills.
- Able to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office; experience with salon or clinic management systems is an advantage.
If you're ready to lead, inspire, and grow with a company that's redefining wellness, we'd love to hear from you. Apply today and become part of the SheTime journey.
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
Work Location: In person