Job Summary
We are looking for a proactive and technically competent IT Executive to support daily IT operations across the organization. This role plays a key part in ensuring smooth system performance by providing timely technical support, maintaining IT infrastructure, and supporting users during daily operations, meetings, and company events.
Key Responsibilities
- Provide technical support for computers, printers, projectors, operating systems, and network connectivity.
- Install, configure, maintain, and upgrade IT hardware, software, and systems.
- Handle Helpdesk requests and provide 2nd-level support for user issues and system-related complaints.
- Troubleshoot and resolve issues related to websites, applications, VOIP systems, and booking systems.
- Manage network cabling installation, monitoring, and maintenance to ensure stable end-to-end connectivity.
- Perform scheduled maintenance, system health checks, antivirus updates, and firewall monitoring.
- Support ICT equipment supply, delivery, installation, and proper documentation.
- Provide IT support for training sessions, workshops, meetings, and events (both physical and virtual).
- Conduct data recovery, system formatting, software reinstallation, and basic hardware repairs when required.
- Ensure IT equipment is well-maintained, functional, and properly stored before and after use.
- Perform ad-hoc IT tasks as assigned by the Head of Department or Manager.
Requirements
- Professional Certificate, Diploma, or Bachelor’s Degree in IT or a related field.
- Strong knowledge of IT hardware, software, networking, and troubleshooting practices.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Good communication, problem-solving, and time management skills.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person