Responsible for the day-to-day warehouse operations by ensuring sufficient manpower to perform daily warehouse duties.
Evaluate the performance of assigned operators, provide training, conduct disciplinary actions, and recommend dismissal where required.
Plan and coordinate the receiving of goods, storage, and dispatch of materials in a timely and efficient manner to achieve departmental objectives and Key Performance Indicators (KPIs) as determined by the Warehouse Manager.
Plan, review, and develop new systems and procedures to improve and enhance logistics operations.
Carry out periodic reconciliation of stock discrepancies to ensure inventory accuracy at all times.
Address customers' complaints and resolve operational issues. Work closely with other departments to achieve optimum customer satisfaction.
Perform general administrative responsibilities related to logistics operations.
Ensure cleanliness of the work area and ensure all operators comply with 5S practices.
Comply with company policies and regulations to meet government and industrial requirements.
Perform any other duties assigned by Management from time to time.