- 8trium, Level 8, Menara 2, Jalan Cempaka SD 12/5 Bandar Sri Damansara WP Kuala Lumpur Malaysia 52200

工作地点
职位描述
任职资格
Certificates / Vocational Certificate / Diploma in Computer Science, IT, Information Science or related area in IT industry
Minimum 1–2 years of experience in an IT helpdesk, customer support, or technical support environment
Knowledge in IT Hardware, Network, Software, Infra and Application Systems
岗位职责
Serves as the primary point of contact for end-users experiencing technical issues. This role is responsible for logging, triaging, and resolving initial hardware, software, network, and system-related complaints efficiently
Ensuring all ICT-related complaints are recorded into the ICT Helpdesk System and assigned a log number for the complainant.
Providing first-level support for reported ICT complaints.
好处
LRT - PUDU
0.3 km
LRT - HANG TUAH
0.7 km
MRL - HANG TUAH
0.7 km
MRL - IMBI
0.9 km
LRT - CHAN SOW LIN
1.0 km
MRT - CHAN SOW LIN
1.0 km
MRT - MERDEKA
1.2 km
MRL - MAHARAJALELA
1.2 km
MRL - BUKIT BINTANG
1.3 km
MRT - BUKIT BINTANG
1.3 km
LRT - PLAZA RAKYAT
1.3 km
MRT - TUN RAZAK EXCHANGE
1.4 km
MRT - COCHRANE
1.5 km
MRT - PASAR SENI
1.8 km
LRT - MIHARJA
1.8 km
重要安全守则
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