Senior Account Manager – Public Sector (Microsoft Licensing)
Kuala Lumpur
Full-Time, Permanent
Travel within Malaysia: Approximately 30–40%
We are looking for an accomplished technology sales professional to lead and grow strategic government accounts across Malaysia.
This is not a general account servicing role. You will own revenue growth, Microsoft licensing renewals, new business development and complex government sales engagements from opportunity identification and tender submission through negotiation and closing.
If you have strong Malaysian government-sector sales experience and a proven background in Microsoft licensing solutions, we would like to hear from you.
Email your updated resume: *************
Your Key Responsibilities
- Manage and expand a portfolio of federal and state government agencies, statutory bodies and government-linked companies.
- Achieve assigned annual revenue and Microsoft licensing targets.
- Lead renewals and expansion opportunities involving Enterprise Agreement (EA), MCA-Gov, CSP, Open Value and other Microsoft licensing programmes.
- Identify upselling and cross-selling opportunities across Microsoft 365, Azure, Dynamics 365, Power Platform, Copilot and Microsoft Security solutions.
- Build trusted relationships with senior government stakeholders, decision-makers and procurement authorities.
- Develop strategic account plans, stakeholder maps, opportunity pipelines and accurate sales forecasts.
- Lead government tenders, RFP responses, commercial proposals, pricing approvals and contract negotiations.
- Navigate Malaysian government procurement processes, including ePerolehan, open tenders, direct negotiations, panel contracts and framework agreements.
- Collaborate with Microsoft sales teams, pre-sales consultants, technical architects, delivery teams and customer success teams.
- Advise customers on compliant and cost-effective Microsoft licensing models across on-premises, cloud and hybrid environments.
What We Are Looking For
- Bachelor’s Degree in Business, Information Technology, Computer Science or a related discipline.
- At least 6–8 years of B2B technology sales experience.
- Minimum 4 years of direct experience managing Malaysian government or public-sector accounts.
- A proven record of achieving or exceeding annual sales targets of RM5 million or more.
- Hands-on experience managing and closing complex Microsoft licensing deals, particularly EA, CSP, MCA-Gov or Open Value.
- Strong understanding of Malaysian government procurement procedures, Treasury requirements and ePerolehan.
- Demonstrated experience preparing and managing government tenders, RFPs and commercial proposals.
- Strong commercial judgment, negotiation ability and stakeholder-management skills.
- Professional proficiency in both Bahasa Malaysia and English.
- Willingness to travel within Malaysia when required.
Added Advantages
- Previous experience with Microsoft, a Microsoft Large Account Reseller or a Licensing Solution Provider.
- Knowledge of Microsoft Partner Centre, co-selling activities and deal registration.
- Experience selling Azure, Microsoft 365, Copilot, Dynamics 365 or Microsoft Security solutions.
- Microsoft certifications such as AZ-900, MS-900 or SC-900.
- Familiarity with MEDDIC, MEDDPICC or Challenger Sales methodologies.
Who Will Succeed in This Role?
You are commercially driven, resilient and comfortable navigating lengthy government procurement cycles. You understand how to translate Microsoft technology and licensing options into clear business outcomes, compliance advantages and long-term value for public-sector customers.
Most importantly, you have the relationships, licensing knowledge and deal-closing discipline to turn complex opportunities into sustainable revenue.