全职 Customer Service cum Sales Admin Executive 工作, 薪水 up to MYR 3,500, MJ HEALTH SCREENING CENTER SDN BHD Selangor 公司招聘中 - Ricebowl

Job Description:

• Communicate and coordinate seamlessly across internal departments.
• Develop an in-depth understanding of our products and products to deliver exceptional support.
• Ensure high customer satisfaction by maintaining an empathetic, positive, and professional attitude.
• Manage online orders and prepare physical products for courier service collection.
• Provide constructive feedback to improve the efficiency of internal customer service processes.
• Process customer bookings and schedule appointments efficiently.
• Respond promptly to inquiries and effectively acknowledge and resolve customer complaints.
• Update and report daily branch inventory to the Head of Department.

Job Requirements:

• Possess at least an SPM, STPM, or Diploma in a related field.
• Minimum of 1 year of experience in a similar role.
• Demonstrate a strong passion for client care and customer service.
• Excellent communication and interpersonal skills with a highly service-oriented mindset.
• Good command of Bahasa Malaysia and English; proficiency in Mandarin is a strong added advantage.
• Proficient in Microsoft Office (Excel and Word).

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person