- Ang Mo Kio North-east Region (Singapore) Singapore
Customer Service and Sales 工作, 薪水 up to SGD 3,800, AUTOMOTIVE RESTORATION TEAM PTE. LTD. North-east Region (Singapore) 公司招聘中 - Ricebowl
Customer Service and Sales
AUTOMOTIVE RESTORATION TEAM PTE. LTD.
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职位描述
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Job Summary
Able to perform various customer support, administrative, and clerical functions. Oversee administrative tasks, manage customer interactions, and support workshop operations to ensure smooth day-to-day operations and customer satisfaction.
Responsibilities
Serve as the first point of contact for customers via walk-ins, phone, or online inquiries to address their needs promptly
Manage bookings, schedule jobs, and confirm appointments to ensure efficient workshop flow
Explain workshop services, provide status updates, and deliver accurate quotations to customers
Maintain high customer satisfaction and retention through effective communication and service
Accurately maintain service records and invoices to support workshop administration
Prepare quotations and invoices to facilitate billing and customer transparency
Coordinate with detailers to track job progress and ensure timely completion
Manage online marketing presence when required to support workshop visibility
Assist in planning workshop workflow to optimize operational efficiency
Provide administrative support to ensure smooth daily operations
Promote add-on services such as maintenance packages to increase sales
Support marketing campaigns including seasonal promotions and customer loyalty programs
Encourage repeat business by maintaining long-term customer relationships
Preferred competencies and qualifications
Minimum O' Level or equivalent; Automotive or Business Administration background preferred
Prior experience in automotive workshop, service advisor, or administrative roles is advantageous
Proficient in MS Office and social media platforms to support administrative and marketing tasks
Strong communication and interpersonal skills to engage customers and team members effectively
Organized, detail-oriented, and able to multitask in a fast-paced environment
Customer-focused with a positive attitude and problem-solving mindset
Other Information
5-day work week, despite being in the automotive industry
Able to perform various customer support, administrative, and clerical functions. Oversee administrative tasks, manage customer interactions, and support workshop operations to ensure smooth day-to-day operations and customer satisfaction.
Responsibilities
Serve as the first point of contact for customers via walk-ins, phone, or online inquiries to address their needs promptly
Manage bookings, schedule jobs, and confirm appointments to ensure efficient workshop flow
Explain workshop services, provide status updates, and deliver accurate quotations to customers
Maintain high customer satisfaction and retention through effective communication and service
Accurately maintain service records and invoices to support workshop administration
Prepare quotations and invoices to facilitate billing and customer transparency
Coordinate with detailers to track job progress and ensure timely completion
Manage online marketing presence when required to support workshop visibility
Assist in planning workshop workflow to optimize operational efficiency
Provide administrative support to ensure smooth daily operations
Promote add-on services such as maintenance packages to increase sales
Support marketing campaigns including seasonal promotions and customer loyalty programs
Encourage repeat business by maintaining long-term customer relationships
Preferred competencies and qualifications
Minimum O' Level or equivalent; Automotive or Business Administration background preferred
Prior experience in automotive workshop, service advisor, or administrative roles is advantageous
Proficient in MS Office and social media platforms to support administrative and marketing tasks
Strong communication and interpersonal skills to engage customers and team members effectively
Organized, detail-oriented, and able to multitask in a fast-paced environment
Customer-focused with a positive attitude and problem-solving mindset
Other Information
5-day work week, despite being in the automotive industry
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