Project Management Office (PMO) Internship 工作, HMI Managed Healthcare 公司招聘中 - Ricebowl

HMI Project Management Office (PMO) Intern

Duration: 3- 4 Months, Full-Time

Reporting To: HMI Managed Healthcare - Head of PMO

About the Internship

The PMO Intern supports the Head of PMO in coordinating client onboarding projects and keeping them on track, while gaining first-hand exposure to client relationship management and onsite client engagement. The role works across Sales, Marketing, Technology, Operations and the Business Development & Partnership team, covering project coordination and documentation (70%), client relationship management support such as presentation decks and client communications (20%), and onsite hypercare support for clients and employees after go-live (10%).

Key Responsibilities:

Project Management Office (approx. 70%)

• Assist the Head of PMO in coordinating large client onboarding projects
• Monitor and update project timelines and Gantt charts, ensuring tasks are delivered on time
• Consolidate inputs from Sales, Marketing, Tech and Operations to prepare project documents
• Support in drafting and formatting Business Requirements Documents (BRDs), SOPs, reports and presentations
• Attend and support client-facing meetings, workshops and onboarding events, ensuring follow-ups are tracked and delivered
• Take detailed meeting notes and prepare follow-up trackers for both internal and client-facing discussions
• Help with data validation and reporting for project dashboards
• Contribute ideas to improve project workflows, documentation templates and coordination processes

Client Relationship Management (approx. 20%)

• Prepare PowerPoint decks for client meetings, proposals, account reviews and partnership discussions
• Draft client emails, updates and follow-up communications for review by the Business Development & Partnership team and Client Relationship Managers
• Consolidate client information, account updates and meeting outcomes to support client and partner engagement
• Assist with account-related administrative work and documentation

Onsite Hypercare Support (approx. 10%)

• Provide onsite support at client premises during launches and the hypercare period following go-live
• Guide employees and HR representatives on the use of MHC apps, digital platforms and key processes such as clinic access, claims submission and telemedicine
• Gather feedback, log issues raised onsite and follow up with the relevant teams to ensure timely closure
• Support onsite briefings, roadshows and engagement activities, representing MHC professionally

Requirements

• Current undergraduate in Business, Economics, HR, Marketing or related fields
• Strong attention to detail, data accuracy and reporting skills (Excel, PowerPoint)
• Good written and verbal communication skills, with the ability to draft clear and professional client emails and presentations
• Good interpersonal skills and comfortable working across teams and with clients
• Organised, proactive and eager to learn in a fast-paced, client-facing environment
• Comfortable working with digital platforms, systems and trackers
• Willing to travel to client sites for onsite support when required
• Interest in healthcare, project management and client engagement
• Available full-time for the internship period of at least 4 months