- Persiaran Sultan Shah Alam Selangor Malaysia 40000

工作地点
职位描述
任职资格
-Previous experience in Sales, Business Development,or Logistics is preferred.
-Experience in transportation, logistics or cold chain industry will be an advantage.
-Strong communication, negotiation and sales skills.
-Proactive, responsible and results-oriented with strong customer development skills.
-Able to independently identify potential customers and manage the sales process from initial contact to closing.
-Strong follow-up skills and persistence in developing potential customers.
-Good command of English and Bahasa Malaysia. Mandarin is an added advantage.
-Familiar with WhatsApp, Email, Microsoft Office and other basic sales tools.
岗位职责
1. New Customer Development
-Actively identify and develop potential new customers.
-Contact potential customers through phone calls, WhatsApp, email, social media, and customer visits.
-Understand customers’ transportation requirements and provide suitable solutions.
-Build and maintain a database of potential customers and conduct regular follow-ups.
-Convert potential customers into actual and long-term customers.
2. Existing Customer Management
-Maintain good relationships with customers.
-Communicate regularly with customers and understand their business and transportation requirements.
-Follow up on customer orders and service performance to ensure customer satisfaction and repeat business.
-Identify additional transportation and logistics opportunities from existing customers.
3. Quotation & Sales Follow-Up
-Prepare quotations based on customer requirements, shipment weight, quantity, route and company pricing.
-Follow up on quotations and enquiries and actively work towards closing sales.
-Respond to customer enquiries in a timely and professional manner.
-Communicate and negotiate with customers regarding pricing and service arrangements.
-Ensure all sales information and quotations are accurate.
4. Sales Performance
-Continuously identify new sales opportunities and potential customers.
-Maintain records of customer development, quotations, confirmed orders and sales performance.
5. Market Development
-Identify suitable target customers and industries for the company’s cold chain transportation services.
-Develop customers from industries such as F&B, food wholesalers, frozen food, meat, seafood, food manufacturers and other related businesses.
-Provide market and customer feedback to management when required.
6. Order & Operations Coordination
-Coordinate with the Operations team after sales confirmation to arrange customer pickups and deliveries.
-Ensure customer requirements and special instructions are properly communicated to the relevant departments.
-Follow up on order execution and assist in resolving customer-related issues.
-Maintain good communication with the Operations team to ensure smooth service delivery.
7. After-Sales
Maintain strong customer relationships and improve customer retention.
好处
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