- Shah Alam Selangor Malaysia
工作地点
职位描述
岗位职责
Roles & Responsibilities:
· Manage the day-to-day business operations of grooming centre within the retail store.
· Ensure all grooming appointments are properly scheduled.
· Ensure pet grooming equipment are well maintained.
· Perform pet grooming based on the best practices and customers’ needs.
· Ensure workplace safety, hygiene level and cleanliness of the grooming centre
· Ensure safety of pets throughout the grooming process.
· Ensure that all pets are well taken care of and in compliance with AVA guidelines.
· Adhere to all the retail SOP, company’s policies, processes and procedures
· Support in all aspects of sales process.
· Upselling of pet care products.
· Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding.
· Feedback all operations matters to Supervisors.
· Practice professionalism and act in the best interests of the company, in all aspects.
· Maintain excellent customer services and relationship with attentive services to their needs.
· Be approachable and be a good listener in discovering queries and complaints;
· Guide and train the assistant pet groomers to ensure that they are proficient on their work.
· Assess assistant pet groomers’ performance.
· Be responsible for the proper use and safekeeping of all company equipment, grooming tools and assets assigned or entrusted to you.
· Report any damage, defects or loss immediately.
· Any other duties / tasks / projects as assigned.
Role Requirements
· At least 2 to 3 years of experience in cutting & shaving furs for dogs/cats/rabbits.
· Possess relevant Pet Grooming Certificates.
· Able to supervise and oversee the role of Assistant Groomers.
· 6 days work week, including weekends and public holidays
If you are interested, apply at ************* or email to *************
Work Location: In person
重要安全守则
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