- Jalan Langkawi Setapak WP Kuala Lumpur Malaysia 53300

工作地点
职位描述
任职资格
Qualifications & Experience
Fresh graduates are encouraged to apply.
Certificate/Diploma/Bachelor’s degree in Tourism, Business, Marketing, or a related field.
Key Skills
Communication & Sales: Strong verbal and written skills for face-to-face, phone, and digital platforms (WhatsApp, social media).
Charismatic and comfortable hosting live streams (TikTok) when required.
Organization & CRM: Ability to prepare quotes, track lead follow-ups, and manage CRM entry accurately.
Personal Attributes
Eager to learn, target-driven, and highly adaptable.
岗位职责
Omnichannel Lead Management: Respond promptly to incoming inquiries via WhatsApp, social media, phone calls, walk-ins, and face-to-face consultations.
Consultative Travel Assessment: Evaluate customer travel dates, budgets, group sizes (pax count), and specific preferences to recommend optimal tour packages.
Quotation Preparation: Generate accurate, detailed tour quotations and custom travel proposals.
Pipeline Follow-Up & Sales Closing: Maintain a structured follow-up schedule with leads, close sales, secure deposit payments, and upsell complementary travel services or package upgrades.
CRM Data Management: Continuously update customer interactions, lead statuses, and booking records in the CRM system.
Operational Handover: Transfer confirmed bookings and client requirements to the Tour Operations team after securing deposits.
TikTok Live Hosting (As Required): Host interactive TikTok Live streams when required to present tour packages, engage live viewers, answer real-time questions, and convert audiences into sales.
好处
WANGSA MAJU
1.4 km
TAMAN MELATI
1.5 km
重要安全守则
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