Human Resource Executive (Operations & Administration)
Reports To: Human Resource Manager / Senior HR Executive
Department: Human Resources (Higher Education)
Team Structure: Small, collaborative, and hands-on team environment
Position Objective
The HR Assistant provides essential daily operational and administrative support to ensure high-quality service delivery for academic and non-academic staff. Operating in a tight-knit, small-team environment, this role requires a candidate who is highly hands-on, comfortable managing manual data systems and physical paperwork, and eager to learn the full spectrum of university HR operations.
Key Responsibilities & Duties
1. Hands-on HR Operations & Support
- Execute day-to-day manual HR administrative tasks and operational support efficiently.
- Maintain and organize physical personnel files and digital directories, ensuring all documentation strictly adheres to university policies.
- Serve as the welcoming first point of contact for routine inquiries from academic and non-academic staff, assisting directly or routing to senior team members.
2. Scholarship & Data Tracking (Manual Systems)
- Cross-check and process student/staff scholarship applications by manually verifying eligibility documents.
- Maintain organized master tracking spreadsheets to log internal/external scholarship milestones and disbursement dates.
- Follow up and collect pending renewal documents systematically.
3. Reporting & Payroll Assistance
- TMM & Data Reporting: Consolidate data fields, format basic report sheets, and prepare accurate drafts for timely submission.
- Manual Payroll Tracking: Input monthly payroll data (e.g., unpaid leave records, overtime, allowances) into tracking sheets, ensuring absolute data integrity before validation.
- Audit Retrieval: Physically locate and retrieve requested files or documentation to support internal and external audits.
4. Letters of Appointment (LOA) & Contracts
- Draft standard LOAs using established university templates for academic, administrative, Adjunct, and intern roles.
- Manually check for missing attachments (e.g., verified certificates, CVs) before routing files through the internal signature approval loop.
- Monitor contract expiry dates via tracking spreadsheets and issue timely reminders to staff and Head of Departments (HODs).
5. Appraisal & Insurance Coordination
- Distribute and collect annual performance appraisal forms across departments, actively tracking missing submissions.
- Process medical and panel clinic claims by reviewing manual receipts, logging invoices, and coordinating with insurance providers.
- Answer basic staff inquiries regarding panel clinic locations and standard coverage terms.
Job Requirements
- Experience: At least 1 year of working experience in HR operations or general office administration. Fresh graduates with an active, hands-on HR internship are welcome.
- Mindset & Team Fit:
- A proactive "open to learn" attitude, ready to pick up new tasks in a small team setting where everyone pitches in.
- Comfortable and highly efficient with manual data management, filing systems, and physical paperwork.
- Technical Skills:
- Good proficiency in Microsoft Excel (data entry, sorting, basic tracking formulas) and Word.
- Strong attention to detail to catch errors in manual entries.
- Language: Professional written and spoken communication in English and Bahasa Malaysia.
Job Type: Permanent
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person