E-commerce & Marketing Manager
Company: Corvan Asia Sdn Bhd
Location: Petaling Jaya, Selangor
Department: Commercial & Growth
Reports to: Chief Executive Officer (CEO)
About Corvan
Corvan is a Malaysian home appliance brand specialising in innovative cleaning and lifestyle appliances. We operate across our own e-commerce website, Shopee, Lazada, TikTok Shop and physical retail channels.
As we enter our next phase of growth, we are looking for a commercially driven E-commerce & Marketing Manager to lead revenue growth, strengthen marketing performance and build a high-performing team.
About the Role
You will take ownership of Corvan's e-commerce and marketing performance, driving sustainable sales growth while maximising profitability.
This is a hands-on leadership role for someone who combines strategic thinking with strong execution, analytical capabilities and commercial judgement.
We are looking for a leader who takes initiative, solves problems proactively, holds people accountable and thrives in a fast-moving SME environment.
Key Responsibilities
1. Revenue Growth & Commercial Performance
- Own sales targets and commercial performance across Shopify, Shopee, Lazada and TikTok Shop.
- Develop and execute growth strategies to increase traffic, conversion, average order value and repeat purchases.
- Analyse channel and product profitability, identify growth opportunities and minimise unnecessary discounting.
2. Marketing Strategy & Performance
- Lead brand marketing, content, performance advertising, campaigns, partnerships and CRM initiatives.
- Plan and manage marketing budgets, optimise advertising efficiency and maximise commercial returns.
- Analyse customer behaviour, market trends and competitors to identify opportunities for differentiation and growth.
3. E-commerce & Campaign Management
- Oversee marketplace and website operations, including product listings, pricing, promotions and campaign execution.
- Develop monthly and quarterly sales forecasts, promotional calendars and channel-level action plans.
- Coordinate with Operations, Customer Service and Product Development to ensure successful launches and customer experiences.
4. Team Leadership & Accountability
- Lead, coach and develop the e-commerce and marketing team.
- Set clear KPIs, responsibilities, priorities and deadlines.
- Build effective workflows, encourage ownership and continuously improve team productivity.
5. Data Analytics, CRM & Continuous Improvement
- Monitor sales, profitability, advertising, conversion, customer acquisition and retention metrics.
- Leverage customer data, automation and AI tools to improve marketing effectiveness and operational productivity.
- Provide actionable reports, insights and recommendations to management.
6. Business Ownership & Execution
- Take proactive ownership of department challenges and opportunities.
- Develop clear action plans, execute improvements and measure results.
- Manage the department independently, escalating important issues with proposed solutions.
Requirements
- Preferably 5+ years of relevant experience in e-commerce, digital marketing or commercial growth, including meaningful team leadership experience.
- Proven track record of growing online revenue while managing profitability.
- Strong hands-on knowledge of Shopee, Lazada, TikTok Shop, Shopify and digital advertising platforms.
- Ability to analyse business performance, understand commercial margins and translate data into action.
- Experience leading cross-functional teams and managing multiple priorities.
- Strong understanding of performance marketing, customer acquisition, conversion optimisation and CRM.
- Comfortable using analytics, AI and automation tools to improve business results.
- Experience in consumer products, home appliances, electronics, retail or D2C brands is an advantage.
- Strong communication, ownership, problem-solving and execution skills.
What We Value
- Take Initiative, Work Smarter: Proactively find better ways to achieve results.
- Own It: Take responsibility, meet deadlines and keep stakeholders updated.
- Step Up for Each Other: Support colleagues while taking ownership of your responsibilities.
- Raise Issues, Recommend Actions: Bring solutions, not just problems.
- Own Mistakes, Fix It, Prevent Repeats: Learn and improve continuously.
- Speak Up, Shape Decisions: Contribute constructive ideas and challenge assumptions respectfully.
What Success Looks Like
- Consistent growth in profitable e-commerce sales.
- Improving marketing efficiency and customer retention.
- Effective campaign planning, execution and accountability.
- A high-performing team that operates with minimal day-to-day supervision.
- Clear, data-driven decisions that improve sales, profitability and business performance.
Benefit Package
- Medical Benefit
- Optical Benefit
- Dental Benefit
- Annual Leave
- Medical Leave
- Parking Allowance
- Phone Allowance
- EPF, SOCSO, EIS Contribution
- Annual Increment & Bonus(Subject to performance of Staff & Company)
Office Location
- T01 & T02, 3rd Floor, Atria Shopping Gallery, Jalan SS22/23, Damansara Jaya, 47400 Petaling Jaya, Selangor, Malaysia.