- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

工作地点
职位描述
任职资格
Minimum qualification SPM and above.
Fresh graduates (Diploma/Degree) are welcome to apply.
Proficient in Mandarin and English. Mandarin is required to support Mandarin-speaking customers.
Customer service, call center, or BPO experience is an added advantage.
Responsible, detail-oriented, patient, and willing to learn.
Strong communication, active listening, problem-solving, and interpersonal skills.
Willing to work 24/7 rotational shifts, including weekends and public holidays.
岗位职责
Provide professional customer service to customers through inbound calls, chat & email.
Handle customer inquiries with accuracy, empathy, and a service-focused attitude
Provide prompt and effective solutions to customer issues
Follow up to ensure all cases are resolved on time
Keep customer records accurate and updated in the system
好处
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
重要安全守则
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