Location: Petaling Jaya, Selangor
Employment: Full-Time
More Clicks Are Good. More Customers Are Better.
Ever looked at an online store and thought, "That checkout could be smoother" or "This product page could convert better"?
We're looking for a Shopify-savvy E-Commerce & CRO Specialist who enjoys improving online shopping experiences and turning website traffic into actual sales.
You'll take ownership of daily Shopify store operations, analyse customer behaviour and work with a CRO agency to test improvements that make every visit count.
What Makes This Opportunity Exciting?
- Hands-on Ownership of a Shopify E-Commerce Store
- Opportunity to lead A/B testing and conversion optimisation initiatives
- Work closely with an experienced CRO agency partner
- Exposure to GA4, Shopify Analytics, heatmaps and behavioural tracking
- Use AI tools such as ChatGPT and Gemini for content and analysis
- Collaborate with creative, product and marketing teams on new launches
- Opportunity to influence website performance, UX and online revenue
What We're Looking For
- Mandarin-speaking candidates required
- 3–4 years of experience managing Shopify or other e-commerce platforms
- Hands-on experience with CRO and A/B testing tools such as Varify, Intelligems, Shoplift or similar platforms
- Strong analytical skills with knowledge of GA4, Shopify Analytics and reporting dashboards
- Good understanding of e-commerce customer journeys, UX and conversion optimisation
- Familiar with SEO, AEO and GEO principles
- Experience using ChatGPT, Gemini or other AI tools for content creation and analysis
- Strong attention to detail and ability to manage website updates accurately
- Proactive, organised and confident in solving problems independently
- Comfortable working in a fast-paced e-commerce environment
- HTML/CSS, Shopify Liquid or basic coding knowledge is an advantage
- Familiarity with Figma, Notion or ClickUp is a plus
What You'll Be Doing
Manage & Improve the Shopify Store
- Maintain homepage, collection pages, product listings and promotional banners
- Create and update product descriptions and website content
- Monitor website performance, product launches and daily store operations
- Identify broken links, website issues and opportunities to improve navigation
- Ensure a smooth shopping experience across desktop and mobile
Turn Website Visitors Into Customers
- Analyse heatmaps, session recordings, customer behaviour and conversion data
- Identify friction points in the shopping journey
- Plan, execute and monitor A/B tests across layouts, messaging, product pages and CTAs
- Collaborate with the CRO agency on testing priorities and improvements
Use Data to Drive E-Commerce Growth
- Monitor Shopify and CRO performance dashboards
- Analyse test results and recommend improvements
- Apply SEO and AI-assisted optimisation techniques to website content
- Work with internal teams to improve user experience and online sales performance
Don't Just Maintain an Online Store. Make It Perform Better Every Day.
If you enjoy combining Shopify, customer behaviour, data and experimentation to improve e-commerce performance, we'd love to hear from you.
Apply today and help turn better shopping experiences into measurable business growth.
Work Location: In person