全职 Technical Support Engineer 工作, 薪水 up to MYR 3,500, Dong Yang Elevator (M) Selangor 公司招聘中 - Ricebowl

Negotiation skill

Creative problem solving tools and/or analytical skills

Communication and presentation skills

Interpersonal skills, at all levels

Good leadership, interpersonal, and communication skills

Effectively manages technicians and advisors, to ensure team objectives are being carried out

Displays extensive working knowledge of industry standards and practices, including product details and company services offered

Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaint quickly and professionally

Develops working knowledge of industry regulations, restrictions and laws and ensures service department adheres to all regulations

To plan monthly servicing schedule, collect reporting and bill customer on time

Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly and thoroughly

To performs other related duties assigned by the line supervisor

Implement timely actions taken to correct and/or prevent problems identified in the related processes.

Ensure necessary documentation, records, reporting, compilation and/or charts being timely prepared and submitted.

Implementation of Quality Policy, Objectives, Targets, Continual Improvement Programs, as well as all related QMS documentation in a timely manner.

Committed to implement any actions/tasks needed in a timely manner to address risk & opportunities within the Quality Management System, to give assurance to achieve intended results, enhance desirable effects, prevent or reduce undesired effects and/or to achieve improvements.