Position Title: Recreation Attendant
Department: Recreation
Reports To: Recreation Supervisor / Recreation Manager
Primary Responsibilities
- Welcome and assist guests using recreation facilities such as swimming pool, gymnasium, kids club, and other leisure areas.
- Monitor guest activities to ensure safety and compliance with hotel policies.
- Prepare, set up, and maintain recreational equipment and facilities.
- Conduct routine inspections of recreation areas and report maintenance issues.
- Provide towels, amenities, and equipment to guests as required.
- Maintain cleanliness and organization of all recreation facilities.
- Explain facility rules, operating hours, and available activities to guests.
- Support the organization and execution of recreational programs, events, and activities.
- Handle guest inquiries, requests, and complaints professionally.
- Ensure high standards of guest service in accordance with Marriott brand standards.
- Assist in recording daily attendance and activity reports.
- Follow all safety, hygiene, and emergency procedures.
Requirements
- Minimum SPM or equivalent.
- Previous experience in hospitality, recreation, fitness, or customer service is an advantage.
- Good communication and interpersonal skills.
- Ability to work shifts, weekends, and public holidays.
- Basic swimming knowledge and first aid certification are advantageous.
- Physically fit and able to stand for extended periods.
Key Competencies
- Customer Service Excellence
- Communication Skills
- Teamwork
- Attention to Detail
- Safety Awareness
- Problem Solving
- Professional Appearance and Grooming
Marriott Core Values
- Put People First
- Pursue Excellence
- Embrace Change
- Act with Integrity
- Serve Our World
Pay: RM2,100.00 - RM2,300.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Professional development
Work Location: In person