- Petaling Jaya Selangor Malaysia
工作地点
职位描述
岗位职责
E-Commerce Associate (New Media/Digital Commerce) is responsible for driving online sales and brand engagement through social media platforms, live streaming, and marketplace management (Tiktok, TikTok Shop, XHS/Red Note, Google, Website CRM). Focus on content creation, audience engagement, and optimizing product visibility to increase conversions. Preferred experience related with Food Nutrition, Healthcare Wellness & Beauty Skincare Products.
Core Responsibilities & Scope
· Social Media & Content Management:
o Develop and execute content plans for TikTok, XHS/Red Note, Google, Website CRM
o Create short-form video content, including scripting, filming, and editing using tools like CapCut.
o Manage influencer/KOL partnerships and affiliate marketing campaigns to drive traffic.
· Live Stream Operations (Live Commerce):
o Plan and execute live selling sessions on TikTok Shop and Shopee.
o Liaise with live hosts and, in some cases, appear on screen to promote products.
· E-Commerce Platform Operations:
o Manage daily product listings, updating titles, descriptions, and images for SEO and appeal.
o Execute, monitor, and optimize marketing campaigns, including vouchers, bundles, and flash sales.
o Coordinate with warehouse/logistics teams to ensure inventory accuracy during campaigns.
· Digital Marketing & Strategy: Developing and executing strategies to increase traffic and sales through SEO, PPC, email marketing, and social media campaigns.
· Data Analysis & Performance Tracking:
o Monitor Key Performance Indicators (KPIs) such as Gross Merchandise Value (GMV), conversion rates, and traffic sources.
o Analyze sales data to identify trends and adjust strategies for improved ROI.
· Customer Engagement:
o Respond to customer inquiries and complaints via chat, social media, and platforms to maintain high shop ratings.
Pay: RM4,000.00 - RM6,000.00 per month
Work Location: In person
重要安全守则
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