Job Description: Single Point of Accountability
- Serve as the overall accountable lead for Hard FM operations across KUL70, KUL71 and KUL72, ensuring service consistency, compliance, and client expectations are met.
- Manage and align the Facility Coordinator, MEP Site Leaders, maintenance teams, shift teams, HSE, Energy Manager, vendors, and support functions to deliver seamless site operations.
- Oversee planned maintenance, reactive works, critical MEP systems, energy performance, HSE requirements, statutory compliance, incident support, and operational coordination.
- Track service delivery through KPI/SLA performance, site reviews, maintenance records, manpower coverage, compliance reporting, and prompt resolution of gaps or risks.
Experience Required: Minimum 10 years
- Minimum 10 years of experience in Facilities Management, Engineering Operations, or Critical Facilities Management.
- At least 5 years in a managerial or leadership role overseeing large-scale facilities or mission-critical infrastructure.
- Proven experience managing Data Center operations, including MEP systems, preventive maintenance, statutory compliance, and service delivery.
- Experience managing multiple sites, technical teams, contractors, vendors, and client relationships.
- Strong knowledge of KPI/SLA management, budgeting, risk management, and operational performance.
- Prior experience in Tier III or Tier IV Data Center environments is highly preferred.
Travel & Mobility Requirements
- Required to travel regularly between Bukit Jalil, Cyberjaya, and Nilai.
- Oversee and coordinate facility operations, site performance, and service delivery across all three locations.
- Conduct regular site visits, operational reviews, client meetings, and management inspections.
- Must be flexible to travel between sites based on operational requirements, including emergency situations when necessary.
Benefits:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Cyberjaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your current notice period?
- What is your expected monthly salary?
- Are you able to start work within the next 2 weeks?
Willingness to travel:
Work Location: In person