Job Summary
Responsible for providing friendly and efficient customer service and supporting the smooth daily operation of the outlet.
Key Responsibilities
- Greet customers in a friendly and professional manner.
- Take customer orders accurately and process orders according to Company procedures.
- Serve food and beverages promptly and professionally.
- Assist customers with menu enquiries and provide appropriate recommendations.
- Maintain cleanliness and tidiness of dining, service and common areas.
- Clear and clean tables promptly.
- Assist with food and beverage preparation when required.
- Refill service items, condiments, packaging and other supplies.
- Assist with opening and closing duties.
- Handle customer feedback and complaints professionally and refer matters to the Supervisor when necessary.
- Follow Company SOPs, hygiene, food safety and safety requirements.
- Assist other team members during busy periods.
- Perform other duties assigned by Management.
Requirements
- Customer service experience is an advantage.
- Friendly, polite and approachable personality.
- Good communication and teamwork skills.
- Responsible and willing to learn.
- Able to work in a fast-paced environment.
Willing to work shifts, weekends and public holidays when required.
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person