Job Summary
We are looking for an experienced and hands-on Operations Manager to oversee the overall operations of Soleh Coffee, Soleh Catering and Central Kitchen.
The successful candidate will be responsible for ensuring smooth daily operations, business performance, product and service quality, cost control, customer satisfaction, staff performance and compliance with company standards.
Key Responsibilities
- Oversee daily café, catering and central kitchen operations.
- Monitor sales, profitability, productivity and operational performance.
- Ensure consistent food quality, service standards and customer experience.
- Manage food costs, inventory, stock movement and wastage.
- Ensure compliance with company SOPs, food safety, hygiene and Halal requirements.
- Plan and coordinate manpower according to operational requirements.
- Lead, supervise and develop the operations team.
- Monitor customer feedback and ensure timely resolution of complaints.
- Coordinate catering operations, manpower and logistics.
- Identify opportunities to improve revenue, efficiency and profitability.
- Ensure operational issues and corrective actions are properly followed up.
- Support business development, expansion and continuous operational improvement.
Requirements
- Diploma or Bachelor’s Degree in Hospitality, Food Service, Business Management, Food Science, Science, Applied Science or other related fields.
- Minimum 5 years of relevant working experience, preferably in operations, F&B, food service, catering, manufacturing or a related environment.
- Candidates with a Science background and relevant operational or management experience are encouraged to apply.
- Experience managing teams and day-to-day operations.
- Knowledge of food safety, quality control, inventory and cost management is an advantage.
- Strong leadership, communication, analytical and problem-solving skills.
- Able to work independently and make sound operational decisions.
- Organised, accountable and able to work in a fast-paced environment.
- Food safety certification is an advantage.
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Flexible schedule
- Free parking
- Meal provided
Work Location: In person