全职 Team Lead | Human Resources 工作, 薪水 up to MYR 6,000, Gigi Coffee Selangor 公司招聘中 - Ricebowl

Key Responsibilities

1. HR Operations & Administration

• Oversee daily HR operations, including employee documentation, onboarding, confirmation, transfers, resignation and exit processes.
• Ensure HR records, employee data and personnel files are accurate and up to date.
• Review and improve HR policies, procedures and workflows to enhance operational efficiency.
• Standardise HR processes across HQ and outlet operations.

2. Industrial Relations (IR) & Employee Relations (ER)

• Handle disciplinary matters, including show cause letters, warning letters, domestic inquiries, misconduct and absenteeism cases.
• Provide guidance to management and employees on employee relations matters.
• Ensure compliance with the Employment Act 1955 and other applicable Malaysian labour laws.
• Liaise with relevant authorities, including JTK, where necessary.

3. Payroll & Statutory Compliance

• Oversee monthly payroll processing, attendance verification, claims and leave administration.
• Ensure timely and accurate statutory contributions and submissions, including EPF, SOCSO, EIS, PCB and HRD Corp where applicable.
• Monitor payroll accuracy, overtime, attendance discrepancies and payroll-related issues.
• Maintain confidentiality and accuracy of employee compensation records.

4. Talent Acquisition & Workforce Support

• Oversee recruitment activities for HQ and Operations positions.
• Work closely with hiring managers to understand manpower requirements and recruitment priorities.
• Monitor recruitment progress, vacancy status, time-to-fill and employee turnover.
• Support workforce planning and ensure timely fulfilment of hiring needs.

5. Performance Management & Employee Engagement

• Coordinate probation reviews, employee confirmations, performance appraisals and performance improvement plans.
• Monitor employee turnover, absenteeism and other HR-related metrics.
• Support employee engagement initiatives, training and development programmes.
• Recommend improvement initiatives based on HR reports and workforce trends.

6. HR Reporting & Labour Cost Monitoring

• Prepare and review monthly HR reports, including headcount, turnover, absenteeism, recruitment and payroll costs.
• Monitor HR budgets and analyse variances against actual expenditure.
• Work closely with Operations and Finance to identify opportunities to improve labour cost efficiency.
• Present HR findings and recommendations to management.

7. Team Leadership & Stakeholder Management

• Lead, coach and supervise the HR team to ensure tasks are completed accurately and within deadlines.
• Allocate workloads, monitor deliverables and follow up on outstanding HR matters.
• Establish clear priorities and ensure effective coordination across HR functions.
• Provide HR advice and support to department heads, outlet leaders and management.

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

• Maternity leave
• Parental leave

Education:

• Bachelor's (Preferred)

Experience:

• Human resources: 5 years (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)

Work Location: In person