全职 Logistics Coordinator 工作, 薪水 up to MYR 4,000, LOMAK SALAI Selangor 公司招聘中 - Ricebowl

1. ROLE PURPOSE & STRATEGIC CONTEXT

The Logistics Coordinator runs NBDY's warehouse and logistics operations from end to end - inbound receiving, storage, pick, pack and dispatch, last-mile delivery and returns - so customers receive the right products, on time and in good condition.

This is an all-rounder role. Alongside running daily operations, the Coordinator leads the automation of warehouse and logistics work, replacing manual steps with systems and integrations so fulfilment becomes faster, more accurate and able to scale with the business.

Primary mandate: Keep NBDY fulfilment accurate, on time and cost-efficient, and keep improving it through automation.

2. KEY RESPONSIBILITIES

2.1 Inbound & Receiving

• Schedule inbound deliveries from suppliers and manufacturers.
• Receive goods, verify quantities against purchase orders, and check condition and quality.
• Complete goods receipts in the system and put stock away promptly.

2.2 Warehouse & Inventory Control

• Organise warehouse layout and storage, applying FIFO / FEFO and 5S standards.
• Run cycle counts and stock reconciliations; investigate and resolve variances.
• Control damage and loss, and keep stock records accurate.

2.3 Order Fulfilment & Dispatch

• Plan and manage pick, pack and dispatch for e-commerce, marketplace and B2B / retail orders.
• Meet dispatch service levels every day, and plan manpower and packaging for campaign peaks.
• Pack fragrance products safely and follow courier rules for flammable / dangerous goods.

2.4 Courier & 3PL Management

• Manage courier partners and any third-party logistics (3PL) providers.
• Track delivery performance - on-time delivery, failed deliveries and damage - and act on issues.
• Handle courier claims and support rate negotiations.

2.5 Returns & Reverse Logistics

• Process returns, inspect returned goods, and restock or write off as appropriate.
• Identify the root causes of returns and damage, and propose fixes.

2.6 Warehouse & Logistics Automation

• Map warehouse and logistics processes and identify manual steps to automate.
• Implement automation such as barcode scanning, WMS functions, marketplace order sync, automated airway bill printing, courier integrations, stock alerts and live dashboards.
• Evaluate warehouse and logistics tools and recommend what to adopt.
• Document every automation and train the team to use it.

2.7 Safety, SOPs & Team Coordination

• Write and maintain warehouse SOPs, and enforce safety and PPE standards.
• Allocate daily tasks to warehouse operators and packers, and train them on SOPs and systems.

2.8 Reporting

• Report daily and weekly on dispatch volumes, backlog, order accuracy, courier performance and cost per order.
• Flag capacity risks ahead of campaigns and launches.

3. QUALIFICATIONS & EXPERIENCE

3.1 Minimum Qualifications

• Diploma or Degree in Logistics, Supply Chain Management or a related field.
• 3+ years of hands-on warehouse and logistics experience, ideally in e-commerce fulfilment.
• Proven experience automating warehouse or logistics work - for example WMS set-up, barcode scanning, courier or marketplace integrations, or tools such as Zapier, Make, Google Apps Script or Power Automate.
• Familiar with marketplace order flows (e.g. Shopee, TikTok Shop, Lazada) and courier systems.
• Experience coordinating warehouse staff and running daily operations.
• Strong Excel / Google Sheets skills.
• Good communication in Bahasa Malaysia and English.

3.2 Preferred Qualifications

• Experience handling fragrance, cosmetics or other flammable / dangerous goods.
• 3PL management experience.
• Scripting or data skills (e.g. Python, SQL) for logistics automation.
• Forklift licence.

Pay: RM2,800.00 - RM4,000.00 per month

Application Question(s):

• Do you possess any professional certifications relevant to this position?
• What is your current basic salary? (RM)
• What is your expected basic salary? (RM)
• Are you legally authorized to work in Malaysia?
• Will you require employment sponsorship (work permit/visa) now or in the future?
• Tell me about one warehouse or logistics process you automated. What was manual before, what tool did you use, and what changed?
• On a big sale day, orders triple and two packers call in sick. What do you do?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Logistics: 2 years (Preferred)

Location:

• Petaling Jaya (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person