Strong foundation in IT infrastructure, including hardware setup, operating systems, and basic networking concepts.
Experience with system installation, configuration, and troubleshooting for desktops, servers, and peripheral devices.
Familiarity with data security and compliance practices, preferably within healthcare or other regulated environments.
Ability to document technical processes clearly and provide user support and training in an accessible manner.
Problem-solving mindset, attention to detail, and capability to prioritize tasks in a fast-paced setting.
Effective communication and collaboration skills for working with healthcare support staff, administrative teams, and external vendors.
Relevant technical qualification or degree in IT, Computer Science, Engineering, or a related field; professional certifications (e.g., CompTIA, Microsoft, Cisco) are an advantage.