- Tyreplus Nova Autocare Petaling Jaya 47301 Petaling Jaya Petaling Jaya Malaysia 47301

工作地点
职位描述
任职资格
Located at Tyreplus - Nova Autocare (Petaling Jaya)
The Sales Advisor is responsible for providing excellent customer service by managing the customer journey from vehicle reception to payment and vehicle handover. This role supports the sales and workshop teams by preparing job sheets, quotations, processing payments, and ensuring smooth communication between customers and technicians.
Job Requirements
SPM, Diploma, or equivalent qualification
Minimum 1 year of experience in customer service, sales administration, or automotive service industry is an advantage
Good communication and interpersonal skills
Computer literate (Microsoft Excel, Word, Outlook, POS/Webmax System)
Able to work independently and as part of a team
Positive attitude with strong customer service skills
Able to multitask in a fast-paced environment
岗位职责
Key responsibilities
Welcome customers professionally upon arrival and guide them to the waiting area
Receive and safeguard vehicle keys from the Sales Advisor, Branch Manager, or Supervisor
Understand customers' service requirements and accurately record their requests
Prepare and update Job Sheets based on customer requirements
Prepare service and repair quotations and explain them clearly to customers
Communicate effectively with technicians regarding job status and customer requests
Prepare invoices and process customer payments accurately
Return vehicle keys to customers and ensure a smooth vehicle handover
Handle customer enquiries, complaints, and appointment bookings
Maintain proper filing of job sheets, quotations, invoices, and customer records
好处
DAMANSARA IDAMAN
0.5 km
BANDAR UTAMA 11
1.2 km
LEMBAH SUBANG
1.7 km
KELANA JAYA
1.9 km
重要安全守则
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