全职 Senior Executive - Human Resources Business Partner 工作, 薪水 up to MYR 4,500, Old Town White Coffee Selangor 公司招聘中 - Ricebowl

Job Purpose

To partner with business leaders and operational teams in delivering effective HR solutions that support business objectives, enhance employee engagement, improve workforce performance, and ensure compliance with company policies and applicable employment laws.

Key Responsibilities

1. HR Business Partnering

• Partner with business leaders, Heads of Departments (HODs), and operational managers to understand business needs and provide appropriate HR support.
• Provide HR guidance and advice on people management matters, organisational effectiveness, workforce planning, and employee relations.
• Support the implementation of HR strategies, policies, and initiatives aligned with business objectives.
• Identify people-related challenges and recommend practical solutions to improve team effectiveness and business performance.

2. Manpower Planning & Talent Acquisition

• Support manpower planning and headcount management in line with approved budgets and business requirements.
• Coordinate recruitment activities, including job requisitions, candidate sourcing, interviews, selection, and offer management.
• Monitor manpower fulfilment and recruitment progress to ensure timely placement of suitable candidates.
• Work closely with hiring managers to understand job requirements and improve recruitment effectiveness.

3. Employee Relations & Industrial Relations

• Provide guidance to managers on employee grievances, disciplinary matters, misconduct, attendance, and performance-related issues.
• Assist in conducting investigations, preparing incident reports, documenting case chronologies, and coordinating disciplinary processes.
• Promote positive employee relations and support the resolution of workplace issues in a fair and consistent manner.
• Ensure HR practices comply with company policies and applicable employment and industrial relations legislation.

4. Performance Management & Talent Development

• Coordinate performance appraisal exercises, probation reviews, employee confirmations, and performance improvement initiatives.
• Support talent development, succession planning, and employee career development initiatives.
• Work with managers to identify training needs and facilitate relevant learning and development programmes.
• Monitor performance management timelines and follow up with stakeholders to ensure timely completion.

5. Employee Engagement & Retention

• Develop and coordinate employee engagement, recognition, and retention initiatives.
• Support employee communication activities, HR events, and internal engagement programmes.
• Analyse employee feedback, turnover trends, and exit interview findings to identify improvement opportunities.
• Recommend initiatives to enhance employee experience, workplace culture, and retention.

6. HR Operations & Employee Lifecycle

• Oversee and coordinate HR processes covering onboarding, confirmation, transfers, promotions, resignations, and exit management.
• Ensure accurate maintenance of employee records, personnel files, HR documentation, and reporting.
• Prepare HR letters, reports, presentations, and management updates as required.
• Respond to employee and management queries on HR policies, benefits, leave, claims, and employment-related matters.
• Support HR audits, compliance reviews, and continuous improvement of HR processes.

7. HR Projects & Continuous Improvement

• Participate in regional or global HR initiatives, organisational projects, and cross-functional assignments.
• Support the implementation and enhancement of HR systems, processes, and digital solutions.
• Monitor HR metrics and prepare reports on headcount, turnover, recruitment, employee engagement, and other relevant indicators.
• Undertake other HR-related duties and projects as assigned by management.

Job Requirements

• Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 4–6 years of relevant HR experience, preferably in a generalist or HR business partnering role.
• Experience supporting F&B operational teams, multi-site businesses, or a fast-paced working environment is an advantage.
• Good knowledge of Malaysian employment legislation and HR best practices.
• Experience in employee relations, recruitment, performance management, and employee engagement.
• Strong communication, interpersonal, analytical, and problem-solving skills.
• Ability to work independently, manage multiple priorities, and collaborate effectively with stakeholders at all levels.
• Proficient in Microsoft Office and HR information systems.
• High level of professionalism, integrity, confidentiality, and attention to detail.

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person