全职 Patient Services Officer 工作, 薪水 up to MYR 4,500, TOPVISION EYE SPECIALIST BERHAD Selangor 公司招聘中 - Ricebowl

· Manage daily clinic flow including patient registration, preparation for operation, visual checking, scheduling appointments, handling patients enquiry, dispensary and billing

· Responsible to provide exceptional patient care

· Provide eye care consultation to patients, especially on pre and post operation care

· Provide consultation on the types of services and packages available

· Ability to use system for all patient matters

· Involve in problem solving, decision making, assist in and emergency procedures

· Occasionally involved in marketing events such as road shows, health screenings, etc.

· Asssit on insurance matters

· To manage entire customer service chain division to improve customer service standards as well as managing patient grievances (at Group Level)

· To provide continuous guidance and training to employees in regards to customer service standards (at Group Level)

· To manage appointments and follow up appointments via phone call

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Maternity leave

Application Question(s):

• What is your expected salary?
• When you can come for interview session?

Language:

• Mandarin (Preferred)

Work Location: In person