Workforce Management Consultant
- Involve in end-to-end Contract Staff management and administration based on Client SLA (Service Level Agreement) and SOP (Standard Operating Procedure):
- Handle end-to-end management and communication for contract staff.
- Handle official correspondence for contract staff throughout their employment lifecycle, including pre-onboarding, onboarding and off-boarding such as job transfers, promotions, salary revisions, resignations, and terminations.
- Prepare HR-related letters and documentation.
- Track and process probation due dates, contract end dates, and leave records.
- Prepare payroll information or process payroll for contract staff accurately and on time.
- Address contract staff queries regarding HR matters such as leave balance, salary/OT/claim calculations, statutory deductions, work issues, and grievances.
2.) Communication:
- Serve as the main point of contact (PIC) for communication with contract staff for Contract Staff Management.
- Support Client communication for Client Management and ensure effective liaison between Clients and contract staff.
3.) Client Management:
- Ensure timeliness and accuracy in processing Client requests, including interview arrangements, new hires, contract renewals, and staff confirmations.
- Communicate and liaise with Clients regarding staff issues.
4.) Support:
- Assist the Senior Consultant in executing staff Performance Improvement Plans (PIP), disciplinary actions, and termination processes.
- Verify information and data prepared by consultants to ensure accuracy and compliance.
5.) Other Duties:
- Perform other tasks as assigned by the immediate superior.
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person