全职 Technical Support Engineer (Biomedical) 工作, 薪水, DPC Healthcare Selangor 公司招聘中 - Ricebowl

Installing, testing & commissioning, optimizing medical device at hospital and ensure high functionality of the devices.

Conducting the Electrical Safety Test for all assets installation during testing & commissioning if needed.

Servicing medical device following the Preventive Plan Maintenance (PPM) checklist as scheduled and ensure a signed copy of service report & checklist retained as company’s record.

Assisting Healthcare Professional (HCP) to upgrade software to the latest version when available to provide better usability of clinical sample, etc.

Troubleshooting & repairing any breakdown mechanical parts of the medical devices.

Attending to troubleshooting calls, resolve the problem/alarms of the medical device within 4 hours and provide backup plan if problem persists.

Maintaining the highest standard of personal conduct and provide professional service while interacting with Healthcare Professional (HCP).

Project Management that includes Gantt chart, coordination, commanding, leading, communicating, planning with a proper documentation.

Ensuring compliance with safety standards and regulations, providing technical support, and contributing to the development of innovative healthcare solutions.

Having an emotional commitment to serving customers effectively and enthusiastically. It is the driving force behind successful customer experience (CX) strategies, as it motivates employees to go above and beyond in meeting customer needs.