Job Requirement:
A. Sales & Business Development
- Attend to walk-in customers and understand their needs to recommend suitable medical products and elderly-care equipment.
- Promote and sell products such as mobility aids, wheelchairs, transfer equipment, fall-prevention products, and other healthcare-related products.
- Achieve monthly sales targets and key performance indicators (KPIs) set by management.
- Follow up with potential customers through phone calls, WhatsApp, email, and other communication channels.
- Develop and maintain good relationships with customers, healthcare professionals, and business partners.
- Identify new sales opportunities and support promotional campaigns to increase revenue.
B. Customer Service
- Provide accurate product information, demonstrations, and guidance on product usage.
- Handle customer enquiries, complaints, and after-sales service professionally.
- Assist customers with product selection based on their needs, preferences, and budget.
- Ensure a positive customer experience and encourage repeat purchases and referrals.
C. Retail Showroom Operations
- Maintain the cleanliness, organisation, and presentation of the showroom.
- Ensure products are properly displayed, labelled, and priced.
- Monitor stock levels and inform the relevant personnel when replenishment is required.
- Assist with stock receiving, inventory checks, and stock arrangement.
- Ensure all products are handled and stored properly.
D. Sales Administration & Reporting
- Maintain accurate customer records and sales databases.
- Submit daily or weekly or monthly sales reports as required by management.
- Ensure all sales transactions are recorded accurately and follow company procedures.
E. Other Duties
- Participate in exhibitions, roadshows, product demonstrations, and promotional activities.
- Assist with online sales, social media promotions, and digital marketing activities when required.
- Work collaboratively with other departments to support business operations.
- Perform other reasonable duties assigned by management from time to time.
Job Qualification/Requirements:
- SPM (Sijil Pelajaran Malaysia) or equivalent; diploma or higher education is preferred.
- Strong communication skills, both verbal and written.
- 1 year experience in retail sales or customer service.
- Fresh graduates or candidates without experience can be trained.
Pay: RM2,300.00 - RM2,500.00 per month
Benefits:
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person