Job Requirements:
- Good communication and interpersonal skills
- Good command of Bahasa Malaysia and English
- Possess strong communication and negotiation skills
- Experience in collections/customer service/contract center will be added as advantage
Job Scopes:
- Call customers using all approved mode of communications.
- Set up repayment plans for customers
- To attend to inbound and make outbound calls and remind the account holders of their loan payments
- To liaise and negotiate with account holders on their payment issues
Benefits:
- Monthly commissions
- Daily Incentives
- Performance Bonus
- KPI Bonus
- Basic Salary
Job Types: Full-time, New-Grad, Permanent
Salary: RM1,700.00 - RM2,500.00 per month + Commissions + Incentives
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM3,500.00 per month
Ability to commute/relocate:
- Setia Alam: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person