- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
全职 Customer Support (Proficient In Mandarin) 工作, 薪水 up to MYR 4,500, GSR Solution Malaysia Sdn. Bhd. WP Kuala Lumpur 公司招聘中 - Ricebowl
Posted
an hour ago • Closing
2 Jul 2027
最后机会申请此工作。
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工作地点
职位描述
任职资格
Bachelor's degree or above.
Native or fluent both Chinese and Malay language proficiency. Good command of English, both written and spoken.
Prior experience in customer service, customer support, call centers, or the gaming industry preferred.
Competent in MS Office (Word, Excel, etc.).
Excellent communication skills with strong empathy.
Open to Malaysian citizens and applicants with valid working rights in Malaysia.
Candidates must be willing to work on a rotational shift schedule, including weekends and public holidays.
岗位职责
Deliver customer service to players via live chat, email, tickets, and app‑store reviews to enhance user satisfaction.
Address player inquiries and complaints; escalate to headquarters when necessary.
Gather and summarize player feedback, conduct user research based on business needs.
Support localization tasks such as FAQs, emails, and scripts.
好处
- Annual Leave
- Annual Bonus
- Medical Insurance
- Training Provided
- 5 Working Days
- EPF
- SOCSO
- Medical and Hospitalisation Leave
如何乘坐公共交通前往这家公司？
Bandar Kuala Lumpur
附近的公共交通
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.2 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.2 km
MRT - PASAR SENI
1.2 km
MRL - MAHARAJALELA
1.4 km
MRT - MERDEKA
1.9 km
LRT - MASJID JAMEK
1.9 km
LRT - PLAZA RAKYAT
2.0 km
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