全职 E-commerce Manager 工作, 薪水 up to MYR 8,000, Pro Life Medical Supplies Perak 公司招聘中 - Ricebowl

About the role:
An experienced and strategic E-commerce Manager to oversee and drive online sales performance across multiple e-commerce platforms including Shopee, Lazada and etc. Commercial driven e-commerce leader who is ready to build, scale and grow our digital commerce business across Malaysia.

Key Responsibilities:

• Develop and implement the overall e-commerce strategies aligned with business goals.
• Identify market trends and expansion opportunities across key platforms and markets.
• Drive e-commerce revenue growth.
• Direct and optimize the performance and daily operations of e-commerce platform ensuring seamless execution and growth.
• Monitor and maintain store health by enforcing platform, compliance standards and analyzing seller performance metrics.
• Optimize product listings, pricing, and promotions to drive traffic and conversion.
• Plan and execute marketplace promotions, vouchers, bundles and participation in mega campaigns.
• Plan, execute and optimize paid ads on Shopee and Lazada, monitoring cost efficiency and adjusting campaigns to improve performance.
• Ensure all the products information and description accuracy and consistency across all platforms.
• Coordinate demand forecasting, inventory, allocation, stock availability, fulfillment, logistics and marketplace, SLA performance, while enhancing the online customer journey, CRM, customer engagement, reviews, retention and repeat purchase.
• Analyze sales, traffic, conversion campaign performance, customer behavior and profitability; manage e-commerce budgets, advertising spend ROI/ROAS, while monitoring market trends and identifying new growth opportunities.

Qualifications:

• Bachelor's Degree in E-Commerce, Digital Marketing, Business Marketing, Commerce or related discipline.
• Minimum 4–6 years of relevant e-commerce / digital commerce experience.
• At least 2–3 years in managerial or leadership capacity preferred.
• Strong hands-on experience managing marketplaces such as Shopee, Lazada and TikTok Shop.
• Experience managing online sales targets and commercial budgets.
• Strong end-to-end knowledge of e-commerce, including marketplace operations, digital and performance marketing, online merchandising, analytics, pricing and promotions, inventory planning, customer journey, CRM, SEO/SEM, paid media, marketplace advertising, reporting and forecasting.
• Relevant professional certifications in digital marketing / e-commerce will be an advantage.
• Experienced in medical supplies, pharmaceutical or related industries will be an advantage.

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Education:

• Bachelor's (Required)

Experience:

• E-commerce: 4 years (Required)
• managerial/ leadership: 2 years (Required)

Location:

• Ipoh (Required)

Work Location: In person