全职 IT Executive 工作, 薪水 up to MYR 4,000, FIFFY SDN BHD Johor 公司招聘中 - Ricebowl

Job Responsibilities

The candidate will support the MIS Manager in managing the company’s IT infrastructure, systems, security, end-user support, and departmental objectives.

Infrastructure & System Administration

• Support and administer Microsoft Office 365, including user accounts, email, Teams, OneDrive, SharePoint and access permissions.
• Support Windows Server administration, Active Directory, user accounts, Group Policy and shared folders.
• Manage and monitor the VMware virtual environment, including virtual machines, resource utilization and basic troubleshooting.
• Manage and maintain Wi-Fi Access Points (APs) and assist with LAN/network connectivity troubleshooting.
• Monitor and manage the Antivirus / Endpoint Security Management Console, including endpoint status, alerts, updates and compliance.
• Perform routine system monitoring, backup checking, maintenance and basic infrastructure troubleshooting.

End-User & Hardware Support

• Provide daily technical support for laptops, desktops, printers and other IT equipment.
• Setup and configure new PCs/laptops, including Windows, Microsoft Office, applications, antivirus, network access and user accounts.
• Troubleshoot hardware, software, network and user-access issues.
• Perform basic hardware maintenance, upgrades and replacement of faulty components.
• Maintain proper IT asset records and equipment assignments.

Retail / Cashier System Support

• Provide technical support for POS / Cashier Systems at boutiques, warehouse sales, exhibitions and other company locations.
• Setup cashier PCs, printers, network connections and related peripherals.
• Troubleshoot POS application, hardware, printing and connectivity issues.
• Coordinate with users and system vendors for issues requiring escalation.

MIS Governance & Department Support

• Assist in reviewing and updating MIS policies, SOPs, documentation and technical procedures.
• Ensure IT operations comply with company policies, security requirements and established procedures.
• Maintain system documentation, inventory records, support records and technical documentation.
• Assist the MIS Manager with infrastructure improvements, system implementation and MIS projects.
• Support the MIS Manager in achieving departmental KPI, OGSM and other departmental goals.
• Perform other MIS-related duties assigned by the MIS Manager.

Job Requirements:

• Diploma or Degree in Information Technology, Computer Science, Information Systems, Networking or related field.
• Preferably 2–4 years of hands-on IT/MIS experience.
• Practical knowledge of:
• Microsoft Office 365 Administration
• Windows Server & Active Directory
• VMware
• LAN/Wi-Fi and Access Point management
• Antivirus / Endpoint Security Console
• Windows 10/11
• PC and laptop hardware troubleshooting
• Printer and peripheral support
• POS / Cashier System support
• Basic understanding of IT security, backup, access control and IT governance.
• Able to troubleshoot problems independently and escalate appropriately.
• Good documentation, communication and problem-solving skills.
• Willing to provide technical support to HQ, branches/boutiques and company events when required.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Additional leave
• Free parking
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person